Job Vacancy Dhaka, Bangladesh Position Front Office Engineer at ZTE Bangladesh
ZTE Bangladesh is thrilled to announce job openings for the position of Front Office Engineer in the Dhaka area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Not Applicable in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At ZTE Bangladesh, we operate in the Telecommunications industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ZTE Bangladesh.
Job Information
| Company: | ZTE Bangladesh |
| Position: | Front Office Engineer |
| City: | Dhaka, Dhaka |
| Province: | Dhaka |
| Education: | Confidential |
| Level: | Not Applicable |
| Job Type: | Full-time |
| Industry: | Telecommunications |
Job Description
Monitors network/service alarms (24×7), receives complaints from the hotline or customers.
Analyzes alarms or complaints, dispatches tickets, and tracks/updates the progress of incident & problem tickets until they are closed.
Communicates any fault events in line with the related parts and escalates the incident/problem to the related stakeholders according to the classification defined by NOC.
Manages and directs all parts to achieve the contractual SLAs & KPIs.
Responsible for preparing different reports regarding outage and performance.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company Address
| Province | Dhaka |
| City | Dhaka |
| Full Address | 28, ZTE corporation Bangladesh lt., 30 Kemal Ataturk Ave, Dhaka 1213, Bangladesh |
| Google Map | Google Map |
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