Job Vacancy Dhaka, Bangladesh Position Voice/Non-Voice Customer Support Agent at G&M Salon Apparel
G&M Salon Apparel is currently accepting applications for the position of Voice/Non-Voice Customer Support Agent in the Dhaka area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately ১৪,০০০৳ - ৩৬,০০০৳ (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
G&M Salon Apparel operates within the Internet Publishing industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | G&M Salon Apparel |
| Position: | Voice/Non-Voice Customer Support Agent |
| City: | Dhaka, Dhaka |
| Province: | Dhaka |
| Education: | Confidential |
| Skills: | Other |
| Level: | Mid-Senior level |
| Salary: | BDT 13.500 - BDT 36.000 per Month |
| Job Type: | Full-time |
| Industry: | Internet Publishing |
Job Description
Do you have a passion for helping customers and providing excellent service? We’re looking for dedicated individuals to join our fast-growing team and become an essential part of delivering exceptional support to our clients.
Role Overview:
As a Customer Support Agent, you will be the go-to contact for our customers, handling inquiries, resolving concerns, and ensuring positive interactions across various channels. Your role will be vital in enhancing the customer experience and fostering strong relationships.
Main Responsibilities:
- Deliver top-tier support via voice (phone) and non-voice (email, chat) channels
- Troubleshoot customer concerns and provide timely solutions
- Actively listen to customer needs and offer personalized assistance
- Gather feedback to improve our services and contribute to team strategies
- Collaborate with team members to maintain a supportive and efficient work environment
What We’re Looking For:
- 1-2 years of experience in customer service or a related field
- Excellent communication skills with a customer-first attitude
- Experience using support software like Zendesk, Freshdesk, etc. (a plus)
- Strong problem-solving skills and the ability to remain calm under pressure
- Familiarity with eCommerce platforms or CRM systems (preferred)
- Proficient in Excel or Google Sheets for data tracking and reporting
Technical Requirements:
- Personal computer or laptop with at least 15 Mbps for both upload and download speeds
- Backup internet connection (minimum 10 Mbps) will be required upon employment
Benefits & Perks:
- Competitive pay starting at $3-4 USD per hour
- Paid Time Off
- Comprehensive Health and Dental Insurance
- Performance Bonuses
- Permanent, full-time remote work
- Company Welcome Kit
HOW TO APPLY:
To apply, follow this link
Enter the application code: JAZZHR
If you thrive in a customer-focused environment and want to be part of a dynamic, growing team, we’d love to hear from you.
Note: Applications submitted through the provided link will be prioritized.
Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company Address
| Province | Dhaka |
| City | Dhaka |
| Full Address | Level 3, House 539, Gentleman's Wardrobe, Road 8 Avenue 6, Dhaka 1216, Bangladesh |
| Google Map | Google Map |
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