Job Vacancy Khulna, Bangladesh Position Customer Support Agent at G&M Salon Apparel
G&M Salon Apparel is currently accepting applications for the position of Non-Voice/Voice Customer Support Agent in the Khulna area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Other skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
G&M Salon Apparel operates within the Internet Publishing industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | G&M Salon Apparel |
| Position: | Customer Support Agent |
| City: | Khulna, Khulna |
| Province: | Khulna |
| Education: | Confidential |
| Skills: | Other |
| Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Internet Publishing |
Job Description
Join Our Team as a Voice/Non-Voice Customer Support Agent. Do you have a passion for helping customers and providing excellent service? We’re looking for dedicated individuals to join our fast-growing team and become an essential part of delivering exceptional support to our clients. Role Overview: As a Customer Support Agent, you will be the go-to contact for our customers, handling inquiries, resolving concerns, and ensuring positive interactions across various channels. Main Responsibilities:
- Deliver top-tier support via voice (phone) and non-voice (email, chat) channels
- Troubleshoot customer concerns and provide timely solutions
- Actively listen to customer needs and offer personalized assistance
- Gather feedback to improve our services and contribute to team strategies
- Collaborate with team members to maintain a supportive and efficient work environment
What We’re Looking For:
- 1-2 years of experience in customer service or a related field
- Excellent communication skills with a customer-first attitude
- Experience using support software like Zendesk, Freshdesk, etc. (a plus)
- Strong problem-solving skills and the ability to remain calm under pressure
- Familiarity with eCommerce platforms or CRM systems (preferred)
- Proficient in Excel or Google Sheets for data tracking and reporting
Technical Requirements:
- Personal computer or laptop with at least 15 Mbps for both upload and download speeds
- Backup internet connection (minimum 10 Mbps) will be required upon employment
Benefits & Perks:
- Competitive pay starting at $3-4 USD per hour
- Paid Time Off
- Comprehensive Health and Dental Insurance
- Performance Bonuses
- Permanent, full-time remote work
- Company Welcome Kit
HOW TO APPLY: To apply, follow this link: Apply Here Enter the application code: JAZZHR. If you thrive in a customer-focused environment and want to be part of a dynamic, growing team, we’d love to hear from you. Note: Applications submitted through the provided link will be prioritized. Powered by JazzHR GtHM6ARE5A0
Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company Address
| Province | Khulna |
| City | Khulna |
| Full Address | M & N, Plot- A 2, Opp KDA Mosjid, Shibbari, Majid Sarani, Khulna 9100, Bangladesh |
| Google Map | Google Map |
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